Privacy policy

1. Data controller

CarmenUlloa Real Estate, a trade name belonging to Retsok Holding S.L., is responsible for personal data in accordance with this Privacy Policy.
Contact details are available on this website.

2. Personal data we collect

We may collect and process the following personal data when you use our website or contact us:

• Name and surname
• Email address
• Telephone number
• Information provided via contact forms
• Information related to property enquiries, buying or selling interests
• Technical data such as IP address and browser information (where applicable)

3. Purpose of data processing

Personal data is processed for the following purposes:

• Responding to enquiries and contact requests
• Providing real estate services and information
• Managing client relationships
• Fulfilling legal and administrative obligations
• Improving our website and services

Personal data is not processed for purposes incompatible with the above.

4. Legal basis

We process personal data based on one or more of the following legal grounds:

• Your consent
• The performance of a contract or pre-contractual steps
• Compliance with legal obligations
• Legitimate interest related to our services

5. Data retention

Personal data is not stored longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

6. Data sharing

Personal data may be shared with third parties only where necessary for the execution of our services or to comply with legal obligations (for example notaries, legal advisors or public authorities). Data is never sold to third parties.

7. Data security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure.

8. Your rights

You may exercise your rights of access, rectification, erasure, objection and data portability in accordance with applicable regulations.
Requests may be submitted via info@carmenulloa.com

9. Complaints

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos).

10. Changes

This privacy policy may be updated from time to time. We recommend reviewing this page periodically.

Last updated: [Insert date]